Top Level Support
Research IT Endpoint & Core Services provides software, hardware, and network support for OVPR division staff and research Cores instrumentation support including analysis of requirements, standards and best practices, and implementation of network segmentation.
Within the VPR Division this area provides the following services:
- Information Technology Service Management (ITSM)
- Endpoint Procurement & Management
- Hardware & Software Support
- Windows Server Administration
- Networking Security
- System Monitoring & Performance Tuning
- Device Lifecycle Management
- Documenting Solutions & Processes
For Researchers (in collaboration with Research Cores and College IT partners) this area provides the following services:
- Information Technology Service Management (ITSM)
- IoT Device Networking Management
- Documenting Solutions & Processes
- Research Cores Instrumentation Support