iLab

The ARC-MMA at Colorado State University uses the iLab online system to streamline the process of scheduling for instrument time, requesting training and full services, and billing.

CSU users – Please be sure that you have an account associated with your iLab and CSU Lab PI.  This will be required to request services in the MMA.

MMA User Guide during Phase 2A under Covid-19

Updated November 3, 2020

The ARC MMA is now in Phase 2A of its operations as a response to the COVID-19 Pandemic. Changes from Phase 1 include:

  • Some laboratories are providing controlled self-service and assisted service operations, whereas others continue to offer only full service.
  • Data collection and processing, and even some experimental manipulations can be done remotely by users through RemotePC.
  • On selected instruments, training is offered through SOP training videos and digital hands-on learning.

Regardless of service level, or service provided you must continue to wear PPE and practice social distancing in all public laboratory areas, as per CSU health guidelines. To use the MMA during Phase 2A, please follow these steps, and refer for more details to the updated ARC MMA User Guide.

  1. Please contact the MMA lab manager to find out if you can operate a particular instrument yourself, or if training is offered.
  2. Reserve time on the instrument using the ilab calendar if (1) you are a trained user, (2) the instrument is available in self-use mode, and (3) you obtained approval by the MMA lab manager. If this is a KIOSK instrument, please log your usage through KIOSK as usual.
  3. Take the relevant MMA access quiz (CHEM1 or CRB109), as per instructions of the MMA lab manager.
  4. Use Slack to:
    • Post quiz results on the general lab channel. Join Slack here: https://join.slack.com/t/csu-arc/signup. For more info: Slack User Guide. Join the general lab channel (e.g. mma-chem1-general, mma-crb109-general), as well as relevant instrument-specific Slack channels.
    • Inform everyone when you are entering and leaving the lab, and what instrument you will use.
    • Stay informed about general lab or instrument specific updates.
  5. Please follow safety signage on access doors about proper PPE, social distancing and maximum lab occupancies.
  6. Please limit your time in the lab to the essential instrument operations parts. RemotePC access will be available on most instrument PCs to monitor and manipulate experiments and perform data processing remotely.
  1. Request service through iLab “Request Service. A service request form is available for each of the MMA lab sections. Excel fill-out forms will be available in the service request to provide detailed information on sample ID, sample prep and experimental conditions.
  2. Use “Slack” to schedule sample drop off with MMA staff. Join here: https://join.slack.com/t/csu-arc/signup. For more info: Slack User Guide. Join relevant lab and instrument Slack channels to stay informed about general lab or instrument specific updates.
  3. Drop off your samples on agreed drop-off times (day of analysis). Sample drop-off and pick-up stations are located outside every MMA lab. Register there with your name and reference your iLab Service ID (format: CIF-MK-2336).
  4. RemotePC access will be available on most instrument PCs to allow trained users to setup and monitor experiments remotely. Please obtain access from the MMA lab manager.
  5. Please follow safety signage on access doors about proper PPE, social distancing and maximum lab occupancies.

Learn how to get started using iLab at CSU

Learn more about the iLab Core Management Software.

Feel free to contact us at the MMA. Additionally, more detailed instructions are available on the iLabs Help site. For any questions that are not addressed on the help site you can also click on the “HELP” link in the upper right hand corner to submit a help ticket or send an e-mail directly to support@ilabsolutions.com.