CIF User Guide during Phase 1A under CV-19

Updated May 29, 2020

View this page as a PDF

The CIF will operate in Full-Service mode only during Phase 1A, meaning samples will be analyzed by CIF staff. Exceptions may apply where appropriate (contact CIF lab managers). Self-service rates will apply.

Please follow these 5 steps for requesting service, submitting samples and communicating with staff:


Request service through iLab “Request Service”. A service request form is available for each of the CIF lab sections. Excel fill-out forms will be available in the service request to provide detailed information on sample ID, sample prep and experimental conditions. [NMR USERS: please submit only ONE service request. Please update your standing service request for all your full-service needs during Phase 1A]


Use “Slack” to schedule sample drop off with CIF staff. Join the Slack channel here. View the Slack User Guide for more information. Join relevant lab and instrument Slack channels to stay informed about general lab or instrument specific updates.


Drop off your samples on agreed drop-off times (day of analysis). Sample drop-off and pick-up stations are located outside every CIF lab. Register there with your name and reference your iLab Service ID (format: CIF-MK-2336).


Remote PC access will be available on most instrument PCs to allow trained users to setup and monitor experiments remotely. Please coordinate through Slack.


Please follow signage on access doors about proper PPE and social distancing. CIF entrance will be limited to scheduled appointments only.

CSU users – Please be sure that you have a default account associated with your iLab and CSU Lab PI.  This will be required soon to train or use the CIF.

Moving forward, the CIF at Colorado State University is excited to start using an online system to streamline the process of scheduling for instrument time, requesting training, and billing for service requests.

Learn how to get started using iLab at CSU!

CSU PIs – Getting Started with iLab Video Tutorial

CSU iLab Manual

How to use an Instrument Kiosk

Learn more about the iLab Core Management Software.

Feel free to contact us at the CIF. Additionally, more detailed instructions are available on the iLabs Help site. For any questions that are not addressed on the help site you can also click on the “HELP” link in the upper right hand corner to submit a help ticket or send an e-mail directly to