Sanger Sequencing

ARC Facility partners with Azenta for Sanger DNA Sequencing Services. The partnership will provide the following benefits for CSU researchers:

  • Next business day turnaround time
  • Expert Technical Support
  • Network of Convenience, including local drop boxes, courier pickup, and free sample shipping
  • Preferred pricing (>35% less than historical CSU prices!)*
  • Centralized internal billing which enables you to order services using your CSU fund number

*To request complete pricing details contact [email protected].

How To Set Up an Azenta Account linked to Stockroom

To receive the benefits listed above, please follow these instructions when creating your account and placing your orders with Azenta:

1.)  Create a Azenta account at, see “Log in/ order” in top right.

  • Choose new customer option “SIGN UP NOW” prompt
  • Enter your email address and create password
  • Enter your name, Institution name (Colorado State University), choose Institution type as ACADEMIC

2.)  When ACADEMIC is chosen, new fields populate the screen.

  • PI/ group leader first name: enter DEANNA
  • PI/ group leader last name: enter ADAMS
  • PI/ group leader email address: enter your PI’s email (NOT stockroom email or your own but your PI’s)

3.) Default shipping address: enter your lab’s shipping address by using your campus delivery for the street address and zip code 80523. Enter your phone.
4.) Default billing address: same as shopping and leave alone.
5.) Check all disclosures and submit.

How to Order Sanger Sequencing Service

To order, please log in to your GENEWIZ account and follow these steps:

  • Choose “Create Sequencing Order”
  • Choose “Same Day”
  • Complete the form as needed- the most popular and economical service is “Premix”
  • For Payment, please enter your 7 digit Grant Number in the PO Field (Please DO NOT enter CC info in this area OR a 6 digit PO #.)
  • Choose your nearest GENEWIZ Drop Box
  • Print out a copy of your order receipt
  • Prepare samples according to GENEWIZ Sample Submission Guidelines
  • Enclose samples and order receipt in a plastic baggie or black envelope, and drop off in GENEWIZ Drop Box
  • Your results will be posted to your GENEWIZ account the next business day

GENEWIZ Drop Box Locations

  • CSU MRB (Biochemistry) 111- outside Main Office
  • CSU BioAg Science & Pest Mgmt 1st Fl, Plant Science Building, Mail Room on shelf
  • CSU PMF Microbiology C110-C115
  • CSU Scott Engineering, 3rd Fl Elevator Nook
  • CSU Pathology Room 110
  • CSU- Infectious Disease Research Center; Transshipping Building Windowed Room
  • CSU Translational Medicine Institute (TMI) – Front Desk

Samples must be dropped off by 1:00 PM to ensure inclusion in the daily shipment.  A courier will pick up all shipments daily and deliver to FedEx.

Technical Support

For technical support related to your sequencing results please contact:

GENEWIZ/ Azenta Resources

Technical Support in North America
Toll-free +1-800-379-7221 x2
[email protected]

Sanger Sequencings Support North America
Toll-free +1-877-436-3949 x 2
+1-908-222-0711 x2
[email protected]

Sales/ Current Orders North America
Toll-free +1-888-229-3682
[email protected]

General Questions

To request additional Drop Boxes or for general questions, please contact:

[email protected]; 970-491-3456

OR for account support for Azenta Contact:

Megan Swanger
[email protected]; +1-512-431-0910