{"id":72,"date":"2025-11-12T19:22:23","date_gmt":"2025-11-12T19:22:23","guid":{"rendered":"https:\/\/www.research.colostate.edu\/arc\/?page_id=72"},"modified":"2026-03-05T19:19:20","modified_gmt":"2026-03-05T19:19:20","slug":"external-customers","status":"publish","type":"page","link":"https:\/\/www.research.colostate.edu\/arc\/external-customers\/","title":{"rendered":"External Customers"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-csu-green-color has-text-color has-link-color wp-elements-bbae604a536e4ad57f117bb2c6d86378\">Welcome to the CSU Analytical Resources Core (ARC) <\/h2>\n\n\n\n<p>The ARC provides&nbsp;fee-for-service analytical testing and characterization for industry and external clients. We deliver high-quality data and expert interpretation to support&nbsp;research, product&nbsp;development,&nbsp;and quality control.&nbsp;ARC offers full-service support, from experiment design through data interpretation, as well as self-service options\u202fafter training.\u202f\u200b&nbsp;<\/p>\n\n\n\n<p>Highlights of our services:\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Comprehensive Analytical Solutions:<\/strong> Full support from sample prep to data analysis.\u200b<\/li>\n\n\n\n<li><strong>State-of-the-Art Instrumentation:<\/strong> High-quality equipment for materials characterization, molecular structure determination, and chemical&nbsp;analysis.\u200b<\/li>\n\n\n\n<li><strong>Expertise and Support:<\/strong> Highly experienced technical staff and researchers to support every project.\u200b<\/li>\n\n\n\n<li><strong>User-Friendly Processes:<\/strong> Streamlined registration, monthly billing, and no IP claims on service work.\u200b<\/li>\n<\/ul>\n\n\n\n<p>We are dedicated to providing a&nbsp;<strong>customer-centric approach<\/strong>&nbsp;to every project, ensuring customized sample preparation, experimental design advice,&nbsp;and method development for tailored results.<\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n    <div class=\"alignnone wp-block-stalwart-blocks-sticky-nav-group\" id=\"sticky-nav-block_fc016f8268a0662903959f5875366469\" style=\"grid-template-columns: 27% 1fr;\">\n\n    <aside>\n\n        <p class=\"sticky-nav-title\">\n            Navigation        <\/p>\n\n        <nav>\n        <\/nav>\n\n    <\/aside>\n\n    <div class=\"sticky-nav-content-sections\">\n\n        <div class=\"acf-innerblocks-container\">\n\n<section class=\"sticky-nav-item\" id=\"industries-we-serve\">\n\n    <div class=\"sticky-nav-section-heading\"><h3>Industries We Serve<\/h3><\/div>\n\t<div class=\"acf-innerblocks-container\">\n\n<ul class=\"wp-block-list\">\n<li><strong>Health &amp; Nutrition:&nbsp;<\/strong>Biomarker detection, nutritional protein analysis, particle size measurement for liposomes, quantification of toxins and&nbsp;other hazardous materials, and quality analysis of bioactive compounds.&nbsp;\u200b<\/li>\n\n\n\n<li><strong>Drug Discovery, Pharmaceuticals, and Biotechnology<\/strong><strong>:&nbsp;<\/strong>Bio-manufacturing, pharmacokinetics, drug delivery systems, and chemical analysis of&nbsp;new drugs, including controlled (schedule II-IV) substances under our DEA license.\u200b<\/li>\n\n\n\n<li><strong>Advanced Materials and Manufacturing<\/strong><strong>:&nbsp;<\/strong>Composition analysis of composites and coatings; surface characterization; defect identification in&nbsp;lasers, imaging technology; magnetic properties of electronic devices and sensors; thermal stability and transitions of resins and composites.&nbsp;<\/li>\n<\/ul>\n\n<\/div>\n\n<\/section><!-- .sticky-nav-item -->\n\n\n<section class=\"sticky-nav-item\" id=\"resources-&amp;-key-links\">\n\n    <div class=\"sticky-nav-section-heading\"><h3>Resources &amp; Key Links<\/h3><\/div>\n\t<div class=\"acf-innerblocks-container\">\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.research.colostate.edu\/arc\/wp-content\/uploads\/sites\/16\/2026\/02\/ARC-External-Customers-Policies-Guidelines-January-2026.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>ARC External User Policy:<\/strong><\/a> Review our guidelines for external users.\u200b<\/li>\n\n\n\n<li><a href=\"https:\/\/www.research.colostate.edu\/arc\/wp-content\/uploads\/sites\/16\/2025\/11\/ARC-Facility-Use-Waiver_04-2022-5.doc\"><strong>ARC Self Use Facility Waiver:<\/strong><\/a> Sign our self use agreement for access to training and instrument use.\u200b<\/li>\n\n\n\n<li><a href=\"https:\/\/colostate.ilab.agilent.com\/service_center\/show_external\/5970\/analytical_resources_core_arc\"><strong>iLab Registration:<\/strong><\/a> Register your account and request services through iLab.\u200b<\/li>\n\n\n\n<li><a href=\"https:\/\/contracting.colostate.edu\/Forms.aspx\"><strong>NDA &amp; Service Agreements:<\/strong><\/a> Connect with CSU\u2019s legal office for agreements.\u200b<\/li>\n\n\n\n<li><a href=\"https:\/\/www.research.colostate.edu\/arc\/instruments\/\" data-type=\"page\" data-id=\"11\"><strong>Instruments:<\/strong><\/a> Explore our full range of instruments&nbsp;<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.research.colostate.edu\/arc\/services\/\" data-type=\"page\" data-id=\"36\">Services:<\/a><\/strong> Explore our full range of services.\u200b<\/li>\n<\/ul>\n\n\n\n<p>For any inquiries, please contact our business office:\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email:<\/strong> <a href=\"mailto:arc_csu@colostate.edu\">arc_csu@colostate.edu<\/a>\u200b<\/li>\n\n\n\n<li><strong>Phone:<\/strong> <a href=\"tel:9704913832\">(970) 491-3832<\/a><\/li>\n<\/ul>\n\n<\/div>\n\n<\/section><!-- .sticky-nav-item -->\n\n\n<section class=\"sticky-nav-item\" id=\"what-our-customers-have-to-say...\">\n\n    <div class=\"sticky-nav-section-heading\"><h3>What our customers have to say&#8230;<\/h3><\/div>\n\t<div class=\"acf-innerblocks-container\">\n\n<p>Here are a few (shortened) testimonials by some of our biggest clients:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AEMS Corp:<\/strong> \u201cSpeed is crucial for startups. ARC\u2019s range of instruments, training, and expertise allows us to hit the ground running.\u201d<\/li>\n\n\n\n<li><strong>Biotect<\/strong><strong>&nbsp;Services:<\/strong> \u201cARC\u2019s mass spectrometry services and Dr. Broeckling\u2019s expertise were instrumental in our cancer therapy development.\u201d<\/li>\n\n\n\n<li><strong>Earth Science Labs:<\/strong> \u201cFor the past five years, CSU ARC has provided us with unparalleled quality and support, driving forward our R&amp;D.\u201d<\/li>\n\n\n\n<li><strong>Tolmar:<\/strong> \u201cHaving ARC\u2019s analytical resources so close by has allowed us to accelerate product development with transparent pricing and knowledgeable staff.\u201d<\/li>\n\n\n\n<li><strong>Mantel Technologies:<\/strong>&nbsp;\u201cI highly recommend ARC\u2014the Proteomics Team provided excellent support, a detailed report, and met with us to discuss the findings and answer questions.\u201d<\/li>\n\n\n\n<li><strong>Cellg8:<\/strong>&nbsp;\u201cARC\u2019s imaging team expertly used TEM technology to verify our liposomal ingredients, providing valuable insights that benefited our scientific, marketing, and sales teams.\u201d<\/li>\n<\/ul>\n\n<\/div>\n\n<\/section><!-- .sticky-nav-item -->\n<\/div>\n    \n    <\/div><!-- .sticky-nav-content-sections -->\n\n    <\/div><!-- .sticky-nav -->\n\n<script>\n    var stickyNavBreakpoint = 992;\n<\/script><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the CSU Analytical Resources Core (ARC) The ARC provides&nbsp;fee-for-service analytical testing and characterization for industry and external clients. We deliver high-quality data and expert interpretation to support&nbsp;research, product&nbsp;development,&nbsp;and quality control.&nbsp;ARC offers full-service support, from experiment design through data interpretation, as well as self-service options\u202fafter training.\u202f\u200b&nbsp; Highlights of our services:\u200b We are dedicated to [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"microsite":[],"class_list":["post-72","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.research.colostate.edu\/arc\/wp-json\/wp\/v2\/pages\/72","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.research.colostate.edu\/arc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.research.colostate.edu\/arc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.research.colostate.edu\/arc\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.research.colostate.edu\/arc\/wp-json\/wp\/v2\/comments?post=72"}],"version-history":[{"count":0,"href":"https:\/\/www.research.colostate.edu\/arc\/wp-json\/wp\/v2\/pages\/72\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.research.colostate.edu\/arc\/wp-json\/wp\/v2\/media?parent=72"}],"wp:term":[{"taxonomy":"microsite","embeddable":true,"href":"https:\/\/www.research.colostate.edu\/arc\/wp-json\/wp\/v2\/microsite?post=72"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}